Bracken's Gold Rush

Pricing
The prices displayed on this website are quoted in U.S. currency. Prices are subject to change at any time. We make every attempt to avoid errors in pricing and product information. But we are human, and if we goof and make a mistake, we reserve the right to correct it and apologize for any inconvenience it might cause.

Bracken’s Warranties and Guarantees
All of our gold, gem and antique products are guaranteed to be genuine, and of the quality described. We strive for consistency, though variations in gemstone appearances and details of metal finish are to be expected in handcrafted and natural materials, and are not defective.

Some of our gold products are soft and intended to have an irregular dull finish that can be affected by conditions of wear. Also, remember that computer monitors vary greatly in their color reproduction, and some are more accurate in their color depiction than others.

In the unlikely event your purchase should be damaged in shipment, please call us immediately, since all shipments are insured with UPS. All our products are guaranteed against defects in materials or workmanship. For security purposes, a signature will be required when your shipment arrives. Please inspect it carefully for any defects or damage. If you find anything wrong, call us immediately. Any repairs or replacements will be free of charge if you notify us of the problem within five days of receiving it. Then send the item to us, insured, with a note explaining the problem. We’ll get back to you with information on when you can expect to receive the repaired item or a replacement.

As is traditional with fine jewelry, once you have worn an item, we make no warranties against loss, breaking, chipping, scratching, denting or bending of metals or stones. Treat your new jewelry with care, and it should last a lifetime. Estimates gladly given for jewelry repairs, refinishing and maintenance work.

Ring Re-sizing
Rings are delivered in the sizes ordered. On California Gold jewelry, we will resize your ring once free of charge. For our custom-made Special Creations jewelry, there is a minimum charge for re-sizing: downsize $30, upsize $60, plus shipping and insurance (if you live in the L.A. area, it's even better if you can drop by the store so we can say hello and check your finger size).

For rings with patterns or gemstones, please request an estimate. That’s because these items are much more time-consuming to resize. Turnaround time will be as fast as possible, usually within 14 working days. Careful consideration should be given to the finger sizes and lengths of jewelry items ordered, as the items we sell are unique and hand-crafted to your order, not stocked in all sizes.

Before ordering, please take into account things like normal body fluctuations, hot and cold weather and the size of the wearer's knuckles compared to the ring area. If your knuckles are larger, choose the tightest possible that will fit over the knuckle. Finger sizing device available upon request by mail. If you have an inexpensive ring that fits the same finger (approximately the same width…i.e. wide, medium or narrow) you can send it to us so that we can determine the size. We’ll return it in the same package as your new ring. Or have your finger sized by any fine jeweler, like Bracken's!